My Renault servers are lagging behind

Two screenshots from My Renault (same information is shown in third party apps as well):

 

At 17:26 the screenshot says that the information has been updated at 14:58, still charging.

At 18:45 the screenshot says that the information had been updated at 15:56, still charging.

In reality, charging has already been completed some time ago, at around 17:00.

The My Renault servers are lagging behind some two to three hours. This situation has been going on for a few days now, reports around the Renault forums say.

Let's see how long does it take this time for Renault team to solve this centralized problem.

Update on 2026-06-12: Some My Renault users have had popup messages about "ongoing connectivity issues". Personally I haven't had the message, and the lagging problem seems to be absent at the moment as well. Maybe the issue has been resolved, so it didn't take more than about a week (or so) to fix this.

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